right of withdrawal

Your right of cancellation and return:

Consumers within the meaning of § 13 BGB can revoke their contractual declaration within one month without giving reasons in text form (e.g. letter, fax, e-mail) or - if the item is left to you before the deadline - by returning the item. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods not before receipt of the remaining partial delivery) and also not before we have fulfilled our information obligations in accordance with § 312c Para. 2 BGB in conjunction with § 1 Para. 1, 2 and 4 BGB-InfoV as well as our obligations according to § 312e Para. 1 Clause 1 BGB in connection with § 3 BGB-InfoV. The timely dispatch of the cancellation or the item is sufficient to meet the cancellation deadline.

The revocation must be sent to:
M.Jentsch – rough stones and minerals
32699 External Valley

Phone: +49 (0) 5754 926756
Email: mail@jentsch-mineralien.com

Consequences of revocation:

In the event of an effective revocation, the services received by both parties are to be returned and any benefits (e.g. interest) surrendered. If you cannot return the service received to us in whole or in part, or only in a deteriorated condition, you may have to pay us compensation for the value. This does not apply to the surrender of items if the deterioration of the item is solely due to their inspection - as you would have been able to do in a retail shop. You do not have to pay any compensation for deterioration caused by the intended use of the item.

Items that can be sent by parcel are to be returned at our risk. You have to bear the cost of returning. Items that cannot be sent by parcel will be picked up from you. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation or the item, for us with their receipt.